Privacy & Cookies

This User Privacy Notice describes how we collect, use, store, share and protect your personal information. It applies to the www.theglamourshop.com website and all related sites, applications, services and tools where this User Privacy Notice is referenced, regardless of how you access or use them. The User Privacy Notice that applies will be the notice that is referenced by the respective website, application, service or tool.

www.theglamourshop.com has updated its Privacy Policy and Terms of Use, effective October, 2020. These changes were made primarily in preparation for the EU’s new data privacy law, the General Data Protection Regulation (GDPR).

With these updates, www.theglamourshop.com reaffirms its commitment to safeguarding the personal data of our members, contacts, and anyone who visits our websites.

Currently, we are sending you the Order confirmation email, Product related Marketing and Invoices and sales promotions over email and we are committed to continue providing you this service via email. If you want to opt- out of this service please confirm us, however, you can choose to opt-in at any time.

www.theglamourshop.com has three core privacy principles: accountability through awareness, empowering individuals, and protecting and safeguarding information. We embrace privacy by design, which means our teams actively design and build features with privacy considered alongside innovation and functionality. 

• We do not store or share financial information with third parties”

• We use the information to provide the requested services.

• We use the information to personalise the site for you, to communicate with you and to offer you special promotions.

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your personal information with information we collect from other sources and use it to improve and personalise our advertising and marketing to you. If you do not wish to receive marketing and promotional communications from us, you can indicate your communications preference or within the direct communication from us. 

Information we collect and we don't collect:

By ‘information,’ we mean personal information about you that we collect, use, share, store and transfer in physical and electronic form. This information can be grouped together in the following categories:

• Identity and Contact Information includes first name, last name, title, email address, telephone number, delivery address, billing address or any other information you provide within your personal preferences through your profile builder or to staff within our stores

• Financial Information includes bank account and payment card details we don't collect as all our transaction are done through a secure line by third party banks or financial institutions with whom we are opt-in for services.

• Transaction Information includes details about payments to and from you and other details of products and services you have purchased from us

• Technical Information includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, language, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access the Site or any Application

• Profile Information includes first name, last name, title, birthday, email address, telephone number, delivery address, billing address, password, purchase and order history, your favourite products, wish list, brand preferences, contact with the Customer Care Team, and any other information you provide within your personal preferences through your profile builder

• Usage Information includes information about how you use the Site or any Application and our products and services

• Marketing and Communications Information includes your preferences in receiving marketing from us and our third parties and your communication preferences

• Contact History means keeping a record of what you have said to us, for example, over the phone, by live chat, through a web form, by email, on social media or otherwise

• Social Information means information collected if you choose to link your social media accounts with us.

Should you require any further queries regarding this, please do not hesitate to contact us at Customercare@theglamourshop.com